Echo is one of the best ways to measure customer satisfaction because it is a discrete way of providing accurate feedback that cannot be tampered with by 3rd parties. Echo, therefore, generates tangible data that can be used to better inform companies marketability and business decisions and improve customer satisfaction.
• Easy Setup Process from the web-based admin dashboard
• Collect customer sentiments using the easy-to-use iPad App
• Reward your feedback-giving customers with new offers, promos, exclusive news
• Get actionable analytics from the admin dashboard to help guide business decisions.